KUALA LUMPUR, Aug 30 — Pos Malaysia has announced the resumption of International Air Mail and Air Bulk Mail services to the United States.
The reinstated services cover letters, postcards, printed papers and documents.
These services were suspended on August 25 following changes to US import rules.
The suspension stemmed from an executive order by the US government which revoked the de minimis exemption that had previously allowed low-value shipments under US$800 (RM3,380) to enter duty-free.
Other services — including Small Packet, Flexipack International, EMS and International Parcel Services — remain suspended until further notice.
Pos Malaysia added that customers who still wish to send parcels and documents to the US can do so via its commercial courier arm, Redly Express.
The company advised customers to provide complete and accurate recipient details, including name, address, contact number and email.
Senders should also clearly declare contents with proper item descriptions — avoiding generic terms such as “gift” or “sample” — and state the correct value of goods to ensure accurate duty and tax calculations.
Pos Malaysia said duties and taxes will be collected in advance from the recipient by an appointed US agent before delivery.
Customers are urged to ensure recipients are prepared to pay, as unpaid shipments may be held by US Customs and destroyed if charges are not settled.
According to the company, Redly Express facilitates smoother clearance through US Customs, reducing the risk of delays, returns or other complications.
Further information is available via AskPos at www.pos.com.my/#askpos or through the Pos Malaysia mobile app.
Malaysia is not alone in halting postal shipments to the US. Other countries that have announced similar suspensions this week include India, Singapore, France, Italy, the United Kingdom, Australia, Thailand, China and Canada.
