Airport operator says 20 flights delayed at KLIA, mobile app down

A man looking at the flight information board at the Kuala Lumpur International Airport (KLIA) in Sepang. MAHB said as many as 20 flights were delayed this morning due to a massive disruption of its systems. — Picture by Mohd Yusof Mat Isa
A man looking at the flight information board at the Kuala Lumpur International Airport (KLIA) in Sepang. MAHB said as many as 20 flights were delayed this morning due to a massive disruption of its systems. — Picture by Mohd Yusof Mat Isa

KUALA LUMPUR, Aug 22 ― As many as 20 flights scheduled to depart from the main Kuala Lumpur International Airport (KLIA) were delayed this morning due to a massive disruption of its systems, Malaysia Airports Holdings Berhad (MAHB) said today.

The country’s main airport operator announced the delay for 20 flights from six airlines including Malaysia Airlines, All Nippon Airways, Malindo Airways that affected domestic and international travel.


The 20 flights delayed include flights bound for Narita, Japan; Guang Zhou, China; Yangon, Myanmar; Perth, Sydney and Melbourne, Australia; Denpasar and Jakarta, Indonesia; London, United Kingdom; Chennai, India; Dacca, Bangladesh; Koh Samui, Thailand; Heathrow, London; Dubai and Hong Kong.

The full list of flight destinations is available on Malaysia Airports Twitter and Facebook pages.

MAHB also announced that its MYairports mobile application is currently unserviceable as a result of the temporary systems disruption at both terminals of the airport.

It advised travellers to approach airport staff for further information or assistance if needed.

MAHB had earlier advised travellers flying out of KLIA to be at their respective terminals at least four hours ahead of departure to avoid missing their flights.

Despite disruption MAHB said it teams working round the clock to rectify the problem and minimise the inconvenience to passengers.

Passengers are also advised to contact the company’s Airport CARE Ambassadors or call 03-8776 2000 if they require more information regarding flight details.

KLIA's internet connection and flight check-in systems have been disrupted at both terminals which started last night and is affecting several airport systems such as the WiFi connection, flight information display, check-in counters and baggage handling systems.

The disruption is expected to continue throughout the day.

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