KUALA LUMPUR, June 8 — Update 11:30am: Yoodo’s services including 4G data appear to be restored. However, the app isn’t stable at the moment.
If you’re Yoodo user and woke up this morning finding that your line is dead, you’re not alone. The digital telco under Celcom is currently facing disruption and its services are not available.
According to Yoodo, their technical team is working to resolve the issue. They didn’t provide any timeline but it appears that most subscribers are affected. The Yoodo app is currently not accessible and you can’t use any data.
Oh dear! Our Yoodo services are temporarily unavailable. Please be patient as our tech team works to resolve this issue. We apologise for any inconvenience caused.— Yoodo (@yoodoMY) June 7, 2020
According to some users, the problem had started since midnight and they can’t use 3G or 4G. Voice calls don’t work but users are still able to receive incoming calls and SMS.
Happened since 12.10am last night and this morning still unfixed. 3G and no service. Hutry up yoodo dont lose your customer— azibun (@_aazibmelon) June 8, 2020
If you’re a Yoodo user, are you facing network disruption as well? — SoyaCincau