KUALA LUMPUR, Nov 30 ― The Employees Provident Fund said today that it was against its integrity and corporate governance to deliberately delete, amend or alter members' nomination details for any reason.
“The EPF has no benefit in withholding members' savings upon their passing and accounts that have yet to name any beneficiary (ies) will be considered as 'No Nomination', said its Corporate Affairs Department in a statement.
EPF was clarifying a claim by a member over missing nomination details of his wife. Following the claim, the agency had immediately initiated an investigation.
However, both EPF's Kepong branch and headquarters-based Registration and Support Department found no details of the nominee as mentioned by the member in his Facebook.
“The process of nominating a beneficiary would require members to submit physical documents namely the completed Nomination Form (KWSP 4) and member's MyKad/Identification.
“All these details will be scanned and keyed in immediately into the system and the hard copies will be kept in our archives. In this case, the beneficiary's name was not in the system.
“Upon further checking, we also found no physical documents bearing the name of the member's wife as the member allegedly said was made last year,” it said.
According to EPF, the form shown in the contributor's facebook posting was a new nomination application as it was dated November 29, 2016.
“We have resolved the matter after contacting the member, who has since withdrawn the claim and removed his facebook post,” it said.
Meanwhile, EPF said savings would still be kept under the deceased contributor's name until his/her next-of-kin stake their claim through the current Death Withdrawal and No Nomination process and procedures. ― Bernama
