SINGAPORE, Nov 15 — Rush hour commuters faced a longer journey home this evening after a signalling fault delayed train services on the North-East Line in the southbound direction towards HarbourFront. The fault happened between Boon Keng and Potong Pasir stations.
In a tweet at 6.37pm, train operator SBS Transit alerted commuters to add an extra 10 minutes to their train journey.
Later, at 6.53pm, SBS Transit said that an additional 20 minutes of travelling time may be expected by commuters.
At 7.40pm, it said that free regular bus services were available at designated stops along the North-East Line.
In subsequent tweets, the train operator told commuters to take different routes to continue with their journey.
“You may wish to use other MRT lines if you are at HarbourFront, Outram Park, Chinatown, Dhoby Ghaut, Little India or Serangoon (stations),” it said.
SBS Transit also said that commuters may approach its staff members for assistance.
On the Tata SMRT Facebook group — a community which regularly posts updates on train breakdowns or bus disruptions in Singapore — a commenter said that there was hardly any space to walk on the platform after commuters came down from the escalator.
In a tweet at 9.05pm, SBS Transit said that the train service has resumed since 8.52pm while the free regular bus services have ceased.
“We are sorry for the inconvenience caused,” it said.
TODAY has contacted SBS Transit seeking comment on the cause of the signalling fault. — TODAY