‘What is so difficult?’: Socso CEO questions seven gig platforms yet to submit details for automatic contributions

AMPANG, May 12 — Seven of the 14 gig service platform providers have yet to submit their workers’ details to the Social Security Organisation (Socso), delaying the rollout of automatic contributions under the Gig Workers Act 2025.

According to a report in Berita Harian, Socso chief executive officer Datuk Seri Mohammed Azman Aziz Mohammed said the other half of platform providers had completed the worker registration process as of yesterday.

Those named as having completed the process were AirAsia Ride Sdn Bhd, Kiddocare, Eternal Meteor Sdn Bhd (GoGet), ShopeeFood Malaysia, Troopers Innovation Sdn Bhd, Fastgig Sdn Bhd and Delivery Hero Malaysia (Foodpanda) Sdn Bhd.

However, he said only Fastgig Sdn Bhd had completed both worker registration and the automatic 1.25 per cent contribution process.

“Only Fastgig Sdn Bhd has completed both processes, meaning gig workers serving through their platform have begun making Socso contributions automatically,” he was quoted as saying at the Ziarah Prihatin programme at an insured person’s home here today.

Mohammed Azman reportedly questioned why the remaining seven platform providers had yet to provide their workers’ information, saying the delay made it difficult for Socso to assist gig workers in the event of accidents or deaths.

“What is so difficult? What is their excuse? Is workers’ welfare not important?” he was quoted as saying.

The Gig Workers Act 2025 came into force on March 31, requiring platform providers to register gig workers with Socso and implement automatic 1.25 per cent contributions through platform transactions.

Mohammed Azman reportedly also said e-hailing driver Jailani Sapiih, 41, was eligible for Socso benefits after the car he was driving was allegedly hit by an intoxicated driver on the Maju Expressway (MEX) on April 23, killing a Bangladeshi passenger, despite his Lindung Kendiri contribution having expired before the incident.

He said protection under the Gig Workers Act 2025, which came into force on March 31, still applied as Jailani’s platform confirmed he was carrying out e-hailing work at the time of the accident.

Socso has reportedly processed RM1,230 in Temporary Disablement Benefit for Jailani’s 41 days of medical leave from April 23 to June 2, 2026, and provided rehabilitation aid including a wheelchair.