KUALA LUMPUR, Dec 12 — All AirAsia guests flying during the festive season are advised to use the airline's self check-in options via Web or Mobile, as the check-in counters at airports are expected to be congested.

AirAsia said the seasonal surge in passenger numbers could severely impede movement and cause late arrivals of passengers at the departure gate.

“The Web and Mobile Self Check-In is available from 14 days and up to one hour prior to departure for all AirAsia flights, and up to four hours prior to departure for AirAsia X flights,” it said in a statement today.

The low-cost airline noted that check-in kiosks are also available at all airports throughout Malaysia, including klia2, for guests to utilise.

Guests are advised to arrive at the airport at least three hours before their flight and clear all travel formalities as early as possible, to avoid missing their flights due to the possible congestion, it added. — Bernama