MANILA, March 26 — A worrying trend has emerged in the last few years, where intermediaries around the world are being used as chokepoints to restrict freedom of expression online, and to hold users accountable for content.

“All communication across the Internet is facilitated by intermediaries: Service providers, social networks, search engines, and more,” said Electronic Frontier Foundation (EFF) senior global policy analyst Jeremy Malcolm.

“These services are all routinely asked to take down content, and their policies for responding are often muddled, heavy-handed, or inconsistent.

“That results in censorship and the limiting of people’s rights,” he told Digital News Asia (DNA) on the sidelines of RightsCon, an Internet and human rights conference hosted in Manila from March 24-25.

This year, the government of France is moving to implement regulation that makes Internet operators “accomplices” of hate-speech offences if they host extremist messages.

In February, the Motion Picture Association of America (MPAA) and the Recording Industry Association of America (RIAA) urged ICANN (the Internet Corporation for Assigned Names and Numbers) to ensure that domain name registries and registrars “investigate copyright abuse complaints and respond appropriately.”

Closer to home, the Malaysian Government passed a controversial amendment to the Evidence Act 1950 – Section 114A – back in 2012.

Under Section 114A, an Internet user is deemed the publisher of any online content unless proven otherwise. The new legislation also makes individuals and those who administer, operate or provide spaces for online community forums, blogging and hosting services, liable for content published through their services.

Due to the potential negative impact on freedom of expression, a roadmap called the Manila Principles on Internet Liability was launched during RightsCon.

The EFF, Centre for Internet Society India, Article 19, and other global partners unveiled the principles, whose framework outlines clear, fair requirements for content removal requests and details how to minimise the damage a takedown can do.

For example, if content is restricted because it’s unlawful in one country or region, then the scope of the restriction should be geographically limited as well.

The principles also urge adoption of laws shielding intermediaries from liability for third-party content, which encourages the creation of platforms that allow for online discussion and debate about controversial issues.

“Our goal is to protect everyone’s freedom of expression with a framework of safeguards and best practices for responding to requests for content removal,” said Malcolm.

Jyoti Panday from the Centre for Internet and Society India noted that people ask for expression to be removed from the Internet for various reasons, good and bad, claiming the authority of myriad local and national laws.

“It’s easy for important, lawful content to get caught in the crossfire. We hope these principles empower everyone – from governments and intermediaries, to the public – to fight back when online expression is censored,” she said.

The Manila Principles can be summarised in six key points: