KUALA LUMPUR, May 5 ― Just two days after its release, a Kuala Lumpur City Hall (DBKL) video explaining the inspiration behind its derided logo for the city has been removed due to a technical error, said DBKL.

DBKL marketing consultant Mazlan Shariff told Malay Mail Online that they were rectifying the “programming” and expressed hopes that the video, which has been lambasted on YouTube, would be back up by today.

“No, there were no other reasons. I do not know about the negative things people said about the video but they can have their own opinion,” he said.

The video that appeared designed to dispel criticism of the logo’s rudimentary artwork had attracted similar controversy, receiving over 720 “thumbs down” on YouTube before it was pulled.

When asked about the video’s removal, KL Mayor Datuk Seri Mhd Amin Nordin Abd Aziz declined to explain.

“No comment from me,” he told Malay Mail Online.

The video was uploaded on May 3 under the “visitklofficial” account, in an apparent attempt to address the criticisms over the logo’s design that was called amateurish, among other things.

A screen capture of the YouTube video that has been inexplicably removed.

It featured dramatic music and special effects depicting grey metal bricks slowly falling apart to reveal the controversial new logo, complete with the descriptor below.

The 63-second clip sought to explain that the plain, grayish appearance was supposed to evoke Kuala Lumpur’s tin mining history, while the typeface that resembled Arabic script was a reference to the city’s “Islamic roots”.

KL-based designer Syed Hamzah told Malay Mail yesterday that the public was upset over the “uninteresting” design, but they were not looking for explanation from DBKL.

The logo drew backlash shortly after it was unveiled last month, with Internet users mocking the rudimentary design.

Ridicule worsened when DBKL’s tourism bureau director disclosed that the logo and master brand concept cost RM15,000.

The KL mayor later emphasised that the RM15,000 was not for the logo alone.