Life
China’s ‘McRefugees’ find shelter beneath the Golden Arches
A woman sleeps at a McDonaldu00e2u20acu2122s in Hong Kong October 9, 2015. u00e2u20acu201d Picture by Lam Yik Fei/The New York Times

BEIJING, Jan 2 — He woke to the cry of the morning janitor. “Put your shoes on!” she said. “Put your shoes on!” She rattled a chair. “This isn’t your house! Sit up!”

Ding Xinfeng’s eyes blinked open. Dawn had yet to break, but inside a 24-hour McDonald’s restaurant in central Beijing, more than a dozen homeless people had begun their daily routines.

Ding lifted his head, revealing a mess of food stains and decorative slogans on the table in front of him. “Wake up every morning with the thought that something wonderful is about to happen,” one read.

Ding could not read the English, but he said he liked the warmth of this table, in this corner, in the peace of McDonald’s, the place he had called home for several years.

Every night across East Asia, in major cities like Beijing, Hong Kong and Tokyo, an invisible class of people — shut out of shelter systems, scorned by their families, down on their luck — turn to a beacon of Americana for a warm, dry place to sleep.

By day, the McDonald’s restaurants host birthday parties and book clubs. By night, when the floors have been mopped a final time and the pop music turned down, they become sanctuaries for the downtrodden, who pounce on half-eaten hamburgers and stale French fries, and stake out prized sleeping spots in padded booths.

Often called McRefugees, they vanish at sunrise, some combing their hair with plastic forks before slinking outside into the masses.

“My family has begged for food since the Ming dynasty,” Ding said on an austere November morning, as the wind howled outside, and the McDonald’s began to fill up with schoolchildren, yam sellers, retirees armed with chess pieces and red-eyed street patrolmen.


Every night in East Asia’s largest cities, an invisible class of people, often called McRefugees — turn to a beacon of Americana for a warm, dry place to sleep the night. — Picture by Lam Yik Fei/The New York Times

Ding had begun to circle, making his pitch for donations.

“I’m the 19th generation,” he continued. “There will be no beggars in China after I’m dead.”

A man offered a newspaper. A woman gave 50 cents. A young girl extended a French fry.

Ding returned to his seat, opened the newspaper, and began studying the lottery numbers, searching for patterns.

While other restaurants might kick them out, McDonald’s generally embraces wanderers like Ding, who have flocked to the chain as it has rolled out more 24-hour locations in Asia. More than half of the 2,200 McDonald’s restaurants in mainland China are now open 24 hours a day.

McDonald’s has spent decades cultivating an image of community here, building bright, stylish restaurants and adjusting menus to local tastes. In addition to the standard burgers and fries, the Beijing outlets serve taro pies and soy milk with fried bread. Many restaurants have become neighbourhood institutions, symbols of status and cleanliness, popular spots for study groups, business meetings and leisurely chats.

“McDonald’s welcomes everyone to visit our restaurants anytime,” said Regina Hui, a spokeswoman for McDonald’s in China.


Homeless people sleep at a McDonald’s in downtown Beijing November 23, 2015. — Picture by Lam Yik Fei/The New York Times

How welcoming is up to each franchise owner, the company says. “We are definitely a welcoming place, but I wouldn’t call it a policy,” Becca Hary, a spokeswoman at the company’s headquarters in Oak Brook, Illinois, wrote in an email.

Tension over when that welcome is overstayed has long been an issue for McDonald’s around the world. In 2014, a McDonald’s in New York City called the police to remove a group of older Korean patrons who had turned the restaurant into a social club, spending more time than money. And a McDonald’s in Manchester, England, came under fire last year for refusing to serve a customer who wore dirty clothing, thinking he was homeless.

In Hong Kong, Stevix Ho, a McDonald’s manager, said he had to contend with a crowd of heroin addicts and people who appeared to have severe mental illness.

“We can’t kick them out,” he said. “We can only ask them to go away.”

Many homeless people say they have little choice, given a dearth of shelter options and the stigma of sleeping on the street. In mainland China, the government allows homeless people to stay in shelters for a maximum of 10 days.

In addition to the daily quest for food and the requisite but demeaning panhandling, the nighttime residents of McDonald’s struggle with perceptions that they are lazy and dishonest.

Restaurant staff members sometimes frown at their behaviour.

“They can find jobs. They’re just too lazy to look,” said a Beijing McDonald’s employee, Mrs Chen, who asked to be identified only by her family name because she was not authorised to speak with the news media. “They’re driving away customers because they smell so bad.”


A woman sleeps at a McDonald’s in Hong Kong October 9, 2015. — Picture by Lam Yik Fei/The New York Times

Zhang Wei, 56, a vegetable seller who had lost her teeth, said she longed for a normal life but was ostracised by her family.

“How nice it would be to be able to cook and eat at your own home,” she said. “You could have your own dumplings and buns and sleep in your own bed. If you don’t have money, you can barely sleep.”

Ding had a reputation at McDonald’s as a gadfly. He had a habit of offering loud, indelicate social commentary, telling government workers they were corrupt and men in suits they were greedy.

He does work, however. Most days, he leaves McDonald’s around 8am to comb trash cans and bins in back alleys for scraps of copper and steel, which he sells to a friend for 80 cents apiece. He returns by suppertime, waiting for customers to abandon their leftover fries and smoothies.

“This is my work, this is my way of living,” he said. “I have no way out.”

He joked about selling his eyeballs, or moving to America, where he had heard they treat the homeless better. And he continued to study the lottery, jotting down long strings of numbers. He calculated his odds at 1 in 10 million.

No matter, he said.

“I came into the world naked, and I leave naked,” he said. “There’s nothing I can take with me when I die.” — The New York Times

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