KUALA LUMPUR, Sept 16 — A few days ago, Tune Talk had issues with data connectivity that affected customers nationwide. According to the MVNO, they had encountered a technical issue, however, calls and SMS are still working fine.
Tune Talk apologises for the inconvenience caused and they want to make it up to their customers by offering free data.
Dear TuneTalkers,— Tune Talk (@TuneTalk) September 14, 2019
Maafkan kami :(
We are experiencing an unplanned technical issue resulting in disruption in data usage. Calls and SMS are still working fine. All our technical staffs are working to resolve this as soon as possible and we apologize for the inconvenience caused.
For today only, they are offering 3GB of data to all customers. Do note that you can’t use it automatically. To enjoy the free data offer, you’ll need to redeem it by sending MYDAY by SMS to 2222. The free data is only applicable until 11.59pm. — SoyaCincau
Kami mohon maaf di atas gangguan rangkaian semalam & berterima kasih atas kesabaran anda. Sebagai tanda maaf, nikmati 3GB PERCUMA untuk 24 jam esok (16 Sept), istimewa untuk Tune Talkers yg disayangi ♥— Tune Talk (@TuneTalk) September 15, 2019
Hantar 'MYDAY' ke 2222 esok untuk nikmati 3GB PERCUMA sah sehingga 11.59pm! pic.twitter.com/sN1ysMkH4P