IPOH, July 3 — An elderly couple were left traumatised after they got stuck in a lift at a shopping mall here for 25 hours.

The Star Online reported that Md Dahalan Baki, 74, and his wife, Ahadiyah Zakaria, 70, were trapped in a lift at the Mydin Meru Shopping Mall at 11.30am on Friday but were only rescued at 1pm the next day.

Their son-in-law, who wanted to be known only as Shahrulnizam, said the traumatised pair are refusing to speak to anyone, including the police.

“They have no comments and it would be appreciated if you give my in-laws some space.

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“They are still traumatised by the incident and we have engaged a lawyer to take our next step of action.

“Even the police came and they did not want to say anything to them,” he was quoted saying.

According to The Star Online, the couple’s daughter had gone to the mall in search of her parents before stumbling upon her father’s car which was still at the parking lot.

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She then went to the lift area with a security guard where she heard her father's faint calls for help.

The couple were then rescued by the Fire and Rescue Department before being sent to a hospital for treatment.

A spokesman from Mydin Meru said that the company is carrying out an internal probe into the matter.

“The branch cannot give any statement at the moment. Our headquarters in Kuala Lumpur is investigating this matter,” he told The Star Online.